Fix the Spin Bikes at Push Fresh Meadows

At PUSH Fitness in Fresh Meadows there have been a number of near miss incidents including one on June 16, 2015 during the 6:30 pm Spin class, in which a pedal broke off during a member's ride. Though the member was not injured, it could have been catastrophic. Members and instructors have repeatedly reported broken bikes, as well as other less severe conditions, to management. Response has been far too slow and incomplete.

As the PUSH Brand expands there are 2 new clubs getting state of the art equipment and services while the Fresh Meadow location deteriorates.

Because of the poor condition of the Spin Bikes, those members who regularly attend Spin classes at PUSH, Fresh Meadows are at risk of physical injury because many of the bikes have the following defects: lose pedals or seats, broken clips or straps, broken or stripped adjustments, imbalanced frames, and poor resistance.These conditions contribute to a diminished fitness experience for members who are often being forced to miss a class because the available bikes are broken.

It is a reasonable consumer expectation that members should have bikes in good working condition to avoid potential harm and serious injury. As a provider of fitness services, the utmost priority for PUSH must be the provision a safe and clean environment and access to well maintained equipment for its members.

We implore you to take immediate action to repair, replace or provide routine maintenance to the 17 bikes at Push Fitness, Fresh Meadows to prevent actionable injury to members, improve member experience and to maintain member loyalty.