Petition Against SingTel's Poor Services for IDA Action Review Petition: Signature List Feed http://www.gopetition.com/signatures/petition-against-singtels-poor-services-for-ida-action-review.html Online petition signatures en-us Tue, 14 Apr 2026 10:31 UTC GoPetition RSS Feed Generator Copyright 2026 GoPetition Mr Loh Wai Leong [Signature #134] https://www.gopetition.com/signature/locate/22291635?utm_medium=rss SingTel getting bad to worse.

]]> Sat, 21 Jul 2018 01:06:37 UTC 22291635 Mr. Anonymous [Signature #133] https://www.gopetition.com/signature/locate/22278369?utm_medium=rss Singtel TV bill kept increases for consecutive 2 months without prior notice and no explanation.

]]> Tue, 10 Jul 2018 11:54:20 UTC 22278369 Mr Anonymous [Signature #132] https://www.gopetition.com/signature/locate/22247161?utm_medium=rss I wanted to downgrade my plan from combo 12 to combo 6. Called in 1688 on the 5th or 8th May 2018. Was attended by the COS vinesh. Told him it is pointless for me to pay 300 dollars a months when combo 12 is 60% cheaper and with free talk time. He acknowledged and mentioned it will be done within next 24 hours. He also being nice tell me that he will check with his management to see if i can get my penatly waived.

1 week later no one call me back. I assumed the plan was downgraded and i spoke with the so call senior COS maddison and alvin. Both was speaking poor english language and attitude was very rude. Alvin immediately told me me that the waiver is a no no base on his decision. I disputed my case with him. Ending the conversation badly and i wish to speak to his manager. He said someone will call me back within next 2 days.

Weeks passed, i called in today upon a shock receiving my bill with a terror that no downgrade of plan was done. When i call in, the person i am sure is Maddison whom was very rude straight away tell me that waiver is still pending but doesnt mean someone will call me back within 2 days. I was so furious because he doesnt hear what i say. I am calling not because of the mere waiver. I asked why was my plan not downgraded. He unprofessionally mentioned because i didnt instruct them to do so. He claimed i did not instruct. I ask him to pull records from voice log and argue my case. He again doesnt listen and changed the angle to the waiver.

1) waiver is one issue
2) downgrading should have been implemented whether or not with waiver. Singtel should carry out instructions and send me the total bill be it yes or no prior to the waiver.

I asked for his manager, he whether or not kept me on hold for 20 mins and say i will need to arrange for a call back.

This is very serious. Singtel as the top local telecom provider hiring punks acting like hooligans should be reviewed. Till now case is not solved.

]]> Tue, 12 Jun 2018 08:42:08 UTC 22247161 Mr Lim Alvin [Signature #131] https://www.gopetition.com/signature/locate/22200357?utm_medium=rss Tue, 15 May 2018 03:42:18 UTC 22200357 Mr Kah Tat Quek [Signature #130] https://www.gopetition.com/signature/locate/22188400?utm_medium=rss Very lousy service. Despite all I'm paying I'm getting treated like shit.

]]> Tue, 8 May 2018 09:59:44 UTC 22188400 Mr Ian Harris Sujae [Signature #129] https://www.gopetition.com/signature/locate/22181785?utm_medium=rss Took 4 mths to install optic fibre point. Now. Almost 1 mths still cannot solve after installing optic fiber set-up.. same temolate answer given each time I czlled every 2 days.

]]> Wed, 2 May 2018 11:39:50 UTC 22181785 Mr Anonymous [Signature #128] https://www.gopetition.com/signature/locate/22133512?utm_medium=rss Fri, 13 Apr 2018 10:54:26 UTC 22133512 Mr. Chang Hong SU [Signature #127] https://www.gopetition.com/signature/locate/22120169?utm_medium=rss Fri, 6 Apr 2018 11:20:01 UTC 22120169 Mr Lee Jia Liang [Signature #126] https://www.gopetition.com/signature/locate/22088216?utm_medium=rss I want to complaint SingTel poor services. 01 Mar 2018, at Compass One SingTel shop. I have booked a appointment on 09 March 2018 to install the Fiber broadband at my Parents house. But 09 March 2018, the Signtel technician did not bring the Fiber broadband modem. The technician called me and said that this modem was not indicated in their SingTel database therefore he did not bring to install. However, the technician connected the new Signtel optical network router to my old ADSL modem in order for the broadband to run. On the same day I called 1668 SingTel help line and they need 3 to 5 working days to find out what is happening. From 12 to 14 March 2018, I have been calling 1688 again & again to find out the status. But every time the answer was to wait for the SingTel sale team to respond. I went down to SingTel shop at Bugis and queue for 70 minutes but the staff can't help me. The Staff refer me back to 1688. Therefore, I called 1688 again and the answer still the same wait for sale team to respond. The funniest things is that on 15 March 2018 the 1688 SingTel person told me that their system is down so unable to check / track my record. Again SingTel person said will call me on 16 March 2018. I have no longer trusted SingTel anymore. I have been calling since 09 March 2018 to 15 March 2018 but SingTel staff answer from 1688 is to wait for sale team to respond. I am stuck here now because no one from SingTel is following up my issue. What I have told SingTel 1688 is to fix up the correct fiber modem/ equipment in my Parents house in order for my Fiber to run at a optimum speed. A simple job SingTel also can't follow up. Now I am paying for Fiber broadband service but currently did not get what I suppose to have. Who can help me now?

]]> Thu, 15 Mar 2018 08:58:49 UTC 22088216 Mr Sian Siah [Signature #125] https://www.gopetition.com/signature/locate/22055600?utm_medium=rss Pretty sick of the shitty WiFi.

]]> Fri, 23 Feb 2018 02:56:19 UTC 22055600 Ms Singtel Sucks [Signature #124] https://www.gopetition.com/signature/locate/22055596?utm_medium=rss Singtel is getting from bad to worse nowadays with the WiFi disconnecting very often. It is most annoying.

]]> Fri, 23 Feb 2018 02:54:39 UTC 22055596 Wang Anonymous [Signature #123] https://www.gopetition.com/signature/locate/22047050?utm_medium=rss Mio TV Freezes

]]> Fri, 16 Feb 2018 10:11:36 UTC 22047050 Anonymous [Signature #122] https://www.gopetition.com/signature/locate/21991896?utm_medium=rss Singtel terminate my line without a proper reason given , I had paid my bills on time and not owing any amount , the reason they give is system error

]]> Tue, 16 Jan 2018 05:22:31 UTC 21991896 Mr Jati Hartanto [Signature #121] https://www.gopetition.com/signature/locate/21991831?utm_medium=rss WiFi at home was not stable and connected devices kept dropping. Issue surfaced since started switching from starhub to singtel and worst is no sign of recovery. Disrupt my job as a market trader , request to terminate to terminate contract but ask to pay for penalty . I proposed to have a governance to protect the interest of consumer for those who has contract going on otherwise we will be the casualties of such incident

]]> Tue, 16 Jan 2018 05:00:40 UTC 21991831 Mr Sean Chan [Signature #120] https://www.gopetition.com/signature/locate/21991376?utm_medium=rss WiFi at home was not stable and connected devices kept dropping. Issue surfaced since two months ago and no sign of recovery.

]]> Tue, 16 Jan 2018 03:04:27 UTC 21991376 Mr Anonymous [Signature #119] https://www.gopetition.com/signature/locate/21750981?utm_medium=rss They said the Technicians would come, they never. Thanks SingTel, now I can’t revise and I have 2 use 4G

]]> Wed, 1 Nov 2017 07:48:40 UTC 21750981 Mr Anonymous [Signature #118] https://www.gopetition.com/signature/locate/21725869?utm_medium=rss Fri, 20 Oct 2017 02:29:30 UTC 21725869 Mr Kwang Jinn Lim [Signature #117] https://www.gopetition.com/signature/locate/21709660?utm_medium=rss Singtel has so many problems but no solutions to us consumers. Rather disappointing

]]> Sun, 8 Oct 2017 08:48:39 UTC 21709660 Mr Anonymous [Signature #116] https://www.gopetition.com/signature/locate/21627317?utm_medium=rss Sun, 3 Sep 2017 07:40:35 UTC 21627317 Mr Anonymous [Signature #115] https://www.gopetition.com/signature/locate/21607332?utm_medium=rss Singtel really needs to change up

]]> Sun, 27 Aug 2017 06:41:27 UTC 21607332 Mr Anonymous [Signature #114] https://www.gopetition.com/signature/locate/21575465?utm_medium=rss Mon, 14 Aug 2017 10:58:54 UTC 21575465 Mr Leong Seng Chay [Signature #113] https://www.gopetition.com/signature/locate/21557321?utm_medium=rss SingTel fibre

]]> Fri, 4 Aug 2017 01:05:25 UTC 21557321 Anonymous [Signature #112] https://www.gopetition.com/signature/locate/21499690?utm_medium=rss Tue, 11 Jul 2017 09:39:19 UTC 21499690 mr john doe [Signature #111] https://www.gopetition.com/signature/locate/20997764?utm_medium=rss Thu, 26 Jan 2017 07:50:25 UTC 20997764 Mr Anonymous [Signature #110] https://www.gopetition.com/signature/locate/20975613?utm_medium=rss Fri, 13 Jan 2017 08:47:50 UTC 20975613 Dr Anonymous [Signature #109] https://www.gopetition.com/signature/locate/20963079?utm_medium=rss Singtel

]]> Mon, 2 Jan 2017 11:39:09 UTC 20963079 Mr Patrick Gan [Signature #108] https://www.gopetition.com/signature/locate/20961291?utm_medium=rss Poor reception, data reception in the east like bedok, tanah merah, even aljunied.

And the worse case is today when a prepaid card of $10 became $9.85 before it was used?
I served the handphone shop for 3 years and have not seen such an issue ever... but today sucks! the cust care girl is not doing anything! 30-12-2016
the prepaid is 86483114

]]> Thu, 29 Dec 2016 11:40:43 UTC 20961291 Mr Rajiv Kumar [Signature #107] https://www.gopetition.com/signature/locate/20959670?utm_medium=rss Hi,
I took singtel iPhone 7 plus connection on 23rd October,2016. In this connection I have 700IDD calls monthly. So i started using the IDD call using 019. Then suddenly they disconnected my service on 17th Nov sighting reason high usage and the bill is over 600+. Then for the first month I paid the bill of 335 to get my connection back. Then they asked me to clear the upfront bill. Then i enquired about the bill and i asked them that i have not used so much how come the bill is so high. They told me that u will get ur bill on 12th December only but to get the connection u need to pay the amount upfront. So i decide not to pay the amount as long as i dont see my bill. When i saw my bill i found they have charged normal calls for IDD calls. I called to find out the reason then they informed me that you have to subscribe for IDD calls to avail the service.Now my concern is they have never informed me about the subscription when i took the connection.If i have not under IDD call subscription then in my bill how it is mentioned the all the calls falls under 019 but the amoun has been charged normal calls.If i have not subscriibed for 019 then what is 700IDD calls free on my

]]> Wed, 28 Dec 2016 01:52:54 UTC 20959670 Mr Jinwei Lee [Signature #106] https://www.gopetition.com/signature/locate/20948112?utm_medium=rss Thu, 15 Dec 2016 03:52:03 UTC 20948112 Anonymous [Signature #105] https://www.gopetition.com/signature/locate/20924333?utm_medium=rss Sun, 4 Dec 2016 01:58:52 UTC 20924333 Ms Anonymous [Signature #104] https://www.gopetition.com/signature/locate/20913099?utm_medium=rss Multiple issues:
1) being charged high extra charges for services that don't work and cost me time and money to call back and fix
2) fibre connection routinely dropping and need multiple replacement routers
3) being charged for services not requested

]]> Mon, 28 Nov 2016 06:04:34 UTC 20913099 Ms Anonymous [Signature #103] https://www.gopetition.com/signature/locate/20896069?utm_medium=rss Sun, 20 Nov 2016 09:21:41 UTC 20896069 Mr Eng hock Poh [Signature #102] https://www.gopetition.com/signature/locate/20815378?utm_medium=rss Fri, 21 Oct 2016 08:48:05 UTC 20815378 mr Anonymous [Signature #101] https://www.gopetition.com/signature/locate/20357040?utm_medium=rss Buy a new modem that provides 1gbps but lags harder than at 500mbps only gives slightly wider range but will dc anytime

]]> Thu, 15 Sep 2016 05:32:35 UTC 20357040 Ms Anonymous [Signature #100] https://www.gopetition.com/signature/locate/20356880?utm_medium=rss Unreliable service, failed to deliver promises multiple times, sent me a faulty phone but made me go through so much just for the exchange, the list just goes on.

]]> Thu, 15 Sep 2016 02:41:55 UTC 20356880 Mr Anonymous [Signature #99] https://www.gopetition.com/signature/locate/20179739?utm_medium=rss Fri, 5 Aug 2016 08:04:39 UTC 20179739 Mr Vivek Chourasia [Signature #98] https://www.gopetition.com/signature/locate/20096520?utm_medium=rss Mon, 11 Jul 2016 10:47:44 UTC 20096520 Ms. Anonymous [Signature #97] https://www.gopetition.com/signature/locate/20039440?utm_medium=rss Singtel has a poor service promise to their customer. Just a simple sign up contract to port over the number from prepaid service to postpaid service can causes a suspension over 2 days until now system not up and no updates, when call back, they just ask to wait, HOW AM I PAYING THE BILL AND WAIT FOR NOTHING. This is so irritating.

]]> Tue, 7 Jun 2016 11:39:03 UTC 20039440 Mr. Atul Mishra [Signature #96] https://www.gopetition.com/signature/locate/20005045?utm_medium=rss For past 20 days my relocation request has not been closed. There is no clarity by when will it be resolved.

]]> Sat, 21 May 2016 04:16:17 UTC 20005045 Ms Alyssa Choo [Signature #95] https://www.gopetition.com/signature/locate/19950680?utm_medium=rss Mon, 25 Apr 2016 07:53:50 UTC 19950680 Mr Lee CK [Signature #94] https://www.gopetition.com/signature/locate/19812914?utm_medium=rss Shameful.

]]> Tue, 15 Mar 2016 12:27:57 UTC 19812914 Mr Anonymous [Signature #93] https://www.gopetition.com/signature/locate/19777257?utm_medium=rss Singtel customer service agent does not listen what customer wants to say.

Agent didn't make a note at all about customers dissatisfaction.

Official Complaint and a legal proceedings under construction.

]]> Mon, 29 Feb 2016 08:10:13 UTC 19777257 Ms Gim Hong Aw [Signature #92] https://www.gopetition.com/signature/locate/19707751?utm_medium=rss Hi, I recontracted an IPhone with Singtel's mobile salesperson. All paperwork was done online and the phone was deposited at the pop-station, where I have to self-collect the phone. That phone was scratched. I went Singtelshop to ask for exchange and was directed to Apple service centre. Both refused to do the exchange. I called up Singtel Customer Service and was told they will put to investigation, but till now no reply. I just called up 1688 and was told that they may or may not do the exchange for me. He advised that in future I should go to the shop physically and see the phone before I purchase. Don't do online purchase. I just felt cheated.

]]> Fri, 5 Feb 2016 08:36:05 UTC 19707751 Mr Roy Ong [Signature #91] https://www.gopetition.com/signature/locate/19563063?utm_medium=rss Sat, 19 Dec 2015 08:58:24 UTC 19563063 Ms Charissa Lim [Signature #90] https://www.gopetition.com/signature/locate/19555759?utm_medium=rss Please get rid of this company .... is this related to our government ... Why are they still existing ?

]]> Sun, 13 Dec 2015 10:32:03 UTC 19555759 Ms Joanna Loke [Signature #89] https://www.gopetition.com/signature/locate/19547795?utm_medium=rss Slow Internet Service. Always blame on microfilters.
Bad customer service. Do not have product knowledge!

]]> Wed, 9 Dec 2015 08:05:18 UTC 19547795 Ms Joceline Ng [Signature #88] https://www.gopetition.com/signature/locate/19543129?utm_medium=rss I am a subscriber of SingTel's broadband and MIO to services. My internet connection is constantly unstable and my MIO tv connection keeps getting disrupted. I have complained to SingTel but their technical support tells me it isn't SingTel's problem. So basically, I am paying subscription fees every month but for sporadic Internet and tv services.

]]> Mon, 7 Dec 2015 09:33:46 UTC 19543129 Anonymous [Signature #87] https://www.gopetition.com/signature/locate/19433301?utm_medium=rss Wed, 4 Nov 2015 02:02:06 UTC 19433301 Mr Anonymous [Signature #86] https://www.gopetition.com/signature/locate/19240429?utm_medium=rss First world country with a third world wifi & communication services. Unbelievable. Countries like Thailand can detect wifi 4 stories away. SG 1 level can detect cannot connect. Whats the point.

]]> Sun, 30 Aug 2015 12:53:42 UTC 19240429 Mr Sung Kuan [Signature #85] https://www.gopetition.com/signature/locate/19152810?utm_medium=rss My previous contract was 500Mbps and the technician set up a router which limits to 40-50Mbps, for 2 yrs I was cheated. Now I upgrade to 1Gps, the service was done on 31.7.15 8pm and its 2.8.15 11.30pm, my internet is still down. I called Singtel 4 times, so they suck big time.

]]> Sun, 2 Aug 2015 10:17:34 UTC 19152810 Mr Mohamed Faizal Bin Basir [Signature #84] https://www.gopetition.com/signature/locate/19147268?utm_medium=rss Recently call sales hotline for BPL subscription and they said 5 working days for activation. But 5 days later i called singtel cust service and they said no work order for my BPL subscription. Staff does nt take responsibility so need to signup again which will take another 5 working days. They simply does not care for the customers who feel the pain of their poor cust service

]]> Sat, 1 Aug 2015 12:45:47 UTC 19147268 Anonymous [Signature #83] https://www.gopetition.com/signature/locate/19028191?utm_medium=rss Sun, 5 Jul 2015 09:30:37 UTC 19028191 Ms Joan Caritativo [Signature #82] https://www.gopetition.com/signature/locate/19003488?utm_medium=rss SingTel had disconnected OUR INTERNET connection for 2-3 times. The office had no access to email, SAP and video conference which cost us lost of client.

]]> Fri, 26 Jun 2015 01:52:53 UTC 19003488 Ms Claire Burgess [Signature #81] https://www.gopetition.com/signature/locate/18991266?utm_medium=rss The worst service I have ever experienced in my life.....

]]> Tue, 23 Jun 2015 03:30:20 UTC 18991266 Mr Victor Fong [Signature #80] https://www.gopetition.com/signature/locate/18955580?utm_medium=rss The worst internet service i had ever encountered. Coupled with the poor technical service which doesn't show up for appointments and blames it on you.

]]> Sat, 6 Jun 2015 11:45:15 UTC 18955580 Mr Anonymous [Signature #79] https://www.gopetition.com/signature/locate/18946582?utm_medium=rss NEGATIVE OPTION COMPANY
ATTRITION TACTICS
HOPELESS SERVICE

]]> Wed, 3 Jun 2015 07:37:26 UTC 18946582 Mr Rick V [Signature #78] https://www.gopetition.com/signature/locate/18876867?utm_medium=rss I was also promise with golf channels but they give cricket. I was born in Singapore n not from countries who worship cricket thus I would appreciate if cricket channels are replaced with golf. Don't make us talk stoop so low to foreigners on the phone line as this makes me lose my values as a true citizen.Get those interested in cricket subscribe it as a stand alone cat. Be real please....and make Singaporeans proud to be a singaporean.

]]> Wed, 13 May 2015 07:45:16 UTC 18876867 Mr Han Gui [Signature #77] https://www.gopetition.com/signature/locate/18869569?utm_medium=rss I fully support this petition.

]]> Mon, 11 May 2015 03:58:37 UTC 18869569 Ms May Loh [Signature #76] https://www.gopetition.com/signature/locate/18764532?utm_medium=rss How could they peg the mobile bill to broadband bill under is registered under a separate posting address? Best thing is, they do so without informing me.

]]> Wed, 15 Apr 2015 11:09:02 UTC 18764532 Mr Chee Keong Tan [Signature #75] https://www.gopetition.com/signature/locate/18759018?utm_medium=rss As a Singtel customer, I had receive wrong information from Singtel sales representatives, rude customer service, even will raised voices, asking me to check Singpost myself with letter sent out to me from Singtel, when in actual fact, the lettet was not sent out at all. Even my recontract date was not correctly informed to me by their customet service. Singtel constantly provide incorrect information.

]]> Tue, 14 Apr 2015 10:04:27 UTC 18759018 Mr TIMOTHY HAO [Signature #74] https://www.gopetition.com/signature/locate/18737462?utm_medium=rss Singtel's 100mbps fibre boardband only on the paper. Really they are giving 54kbs (dial up services) in the name of 100mbps fibre boardband. They are blocking all types of downloading servers and torrents etc.,.

]]> Fri, 10 Apr 2015 07:45:56 UTC 18737462 Ms Ruo Xia Liaw [Signature #73] https://www.gopetition.com/signature/locate/18712216?utm_medium=rss Singtel poor customer service, poor broadband service. Shred all the responsibility to modemn provider yet still charge for a high fee each month. Any problem will say it's the modemn provider's issue and it's the consumer who had signed for the plan and contract, consumer had agreed to all the following. Totally irresponsible!!

]]> Sun, 29 Mar 2015 03:35:46 UTC 18712216 Mr. Anonymous [Signature #72] https://www.gopetition.com/signature/locate/18662689?utm_medium=rss Just spent an entire morning with the supervisor at Singtel head office trying to renew my account and after a few hours left empty handed. No new contract and no solution to my issues. instead of making my day Singtel ruined my day. They should consider changing the logo

]]> Sun, 15 Mar 2015 10:34:50 UTC 18662689 Mr Boo Cheang Khoo Jihn [Signature #71] https://www.gopetition.com/signature/locate/18651420?utm_medium=rss How can we be a really smart city when we don't have the proper speeds have been a problem for all trying to be SMART

]]> Fri, 13 Mar 2015 07:01:50 UTC 18651420 Mr Poh Yok Sam [Signature #70] https://www.gopetition.com/signature/locate/18631784?utm_medium=rss Singtel Mio TV is frequently down and not working. It is highly unstable and causing a lot of distress. Television entertainment is the most basic form of home entertainment and we are paying high monthly subscription fee to Singtel for that. The results is we are unable to watch anything all the time! We demand an answer and solution to this constant problem!

]]> Sat, 7 Mar 2015 06:30:22 UTC 18631784 mr gerald chong [Signature #69] https://www.gopetition.com/signature/locate/18603656?utm_medium=rss Fri, 27 Feb 2015 07:51:57 UTC 18603656 mr frankie chia [Signature #68] https://www.gopetition.com/signature/locate/18547227?utm_medium=rss Poor service...i experienced too
Call them almost one month.and they told me somekne will call back .as usual no one will attend to me . Internet broadband, TV, and home line all down for more than a month. No one cone and repair

]]> Mon, 16 Feb 2015 03:38:53 UTC 18547227 Anonymous [Signature #67] https://www.gopetition.com/signature/locate/18460644?utm_medium=rss Sat, 24 Jan 2015 11:46:23 UTC 18460644 Ms Anonymous [Signature #66] https://www.gopetition.com/signature/locate/18303895?utm_medium=rss Horrible service, always fail to answer my question.

]]> Mon, 5 Jan 2015 10:35:57 UTC 18303895 Mr Patrick Yu [Signature #65] https://www.gopetition.com/signature/locate/18303625?utm_medium=rss Singtel cut off my telephone line after I terminated my Fiber plan when contract end. It has been 7 days and still counting.

And do your CSO or technical team need so long to check and revert? Even email do not seem to have any reply...

]]> Mon, 5 Jan 2015 09:28:37 UTC 18303625 Dr Arni Kumar [Signature #64] https://www.gopetition.com/signature/locate/18298053?utm_medium=rss SingTel has added one more disgruntled customer to its long list.
They have fooled me with a data saver plan and now are trying to convince me that it does not include calls and texts.
They want me to cough up a bill accumulated to their faulty service.
I hope justice prevails !!

]]> Mon, 5 Jan 2015 03:39:54 UTC 18298053 Mr Zi Kai Ong [Signature #63] https://www.gopetition.com/signature/locate/18282125?utm_medium=rss Sun, 28 Dec 2014 08:48:47 UTC 18282125 Mr Chris Chia [Signature #62] https://www.gopetition.com/signature/locate/18258583?utm_medium=rss Fri, 12 Dec 2014 10:09:26 UTC 18258583 Mr Ni Nick [Signature #61] https://www.gopetition.com/signature/locate/18123384?utm_medium=rss I had lost my 5 years old broadband router and Singtel want me to compensate sgd400+ for the 'half antique machine' !!!!!

Suck blood !

]]> Mon, 10 Nov 2014 07:36:45 UTC 18123384 Anonymous [Signature #60] https://www.gopetition.com/signature/locate/18093083?utm_medium=rss I have two services with Singtel, one personal, one business, I have huge disappointment with both. For a service that is customer oriented, it seems that your staff's behavior reflects that you don't need the customer.

]]> Sun, 2 Nov 2014 08:17:42 UTC 18093083 Mr Anonymous [Signature #59] https://www.gopetition.com/signature/locate/18080147?utm_medium=rss Paying for 4G mobile service but most of the time having 2G or GPRS or even no data signal

]]> Thu, 30 Oct 2014 12:07:58 UTC 18080147 Mr Alvin Tan [Signature #58] https://www.gopetition.com/signature/locate/18079748?utm_medium=rss They cancel my Giro on demand service without my acknownledgement. I did not know that I was not able to pay the bills until I receive their late charges letter. I check my mybills transactions history and found that I have 2 unsuccessful transactions. I call their hotline and that check that I have no Giro on demand service and I demanded and explanation about why it was cancel and they say will check and ger back to me after 3 days, mean while they send me a new Giro on demand form to fill up and resubmit to them if they need it. They ask me to pay my current and previous months and late charges bills through AXS machine and they will offset the late charges amount next bills. They also promise that the Giro on demand service will be reactivated next month. But after 2 months I still receive unpay bills and late charges letter. So I go check mybills and found out there is 3 unsuccesful transactions. I right a complain to them with the screenshot attach but no reply. I really cannot tolerate their lousy services kindly help to do something thank you.

]]> Wed, 29 Oct 2014 08:15:54 UTC 18079748 Mr Mohammed Nor Fadzlee Abdullah [Signature #57] https://www.gopetition.com/signature/locate/17768250?utm_medium=rss My wife and I did turned off our Auto Roam HP Samsung before we went for holiday in Malaysia and yet were were charged for internet charges (Auto-Roaming). We were forced to take the daily plan by singtel to minimise the charges. And Singtel blaimed Samsung for their technical fault. Please investigate Singtel billing and it's process. This is illegal billing. We need someone to investigate further as this has been going on for years.

]]> Tue, 19 Aug 2014 01:06:37 UTC 17768250 Ms Jocelyn Lee [Signature #56] https://www.gopetition.com/signature/locate/17641420?utm_medium=rss Sun, 20 Jul 2014 09:02:17 UTC 17641420 Ms Liang Shilin [Signature #55] https://www.gopetition.com/signature/locate/17628584?utm_medium=rss complain on lower data usage and lousy wi-fi & 3G connection. finding possible ways to cheat our money.

]]> Thu, 17 Jul 2014 04:46:19 UTC 17628584 Mr Anonymous [Signature #54] https://www.gopetition.com/signature/locate/17611060?utm_medium=rss Keep disconnecting - killing my gaming experience, yt videos get cut off halfway etc etc poor service

]]> Sat, 12 Jul 2014 03:09:36 UTC 17611060 Miss Dawn Tan [Signature #53] https://www.gopetition.com/signature/locate/17601858?utm_medium=rss My whole family has been using stinktel ever since smartphones have been created. And we have noticed that the recontract vouchers they offer have decreased from about 100 to 20$ this year. This is what you get when you stay with them too long. I suggest you stuff that $20 voucher where the light don't shine

]]> Thu, 10 Jul 2014 07:40:24 UTC 17601858 Mr Andrew Ho [Signature #52] https://www.gopetition.com/signature/locate/17599969?utm_medium=rss As a subscriber with Singtel for more then 20 years, why are there forcing us to purchase bundle in order to have the discount. We have the right as a consumer to decide what we want and what we purchase.

]]> Thu, 10 Jul 2014 02:23:04 UTC 17599969 Zaleha Buang [Signature #51] https://www.gopetition.com/signature/locate/17589311?utm_medium=rss Network super lagg for past 2 days. now cant even read my email...."Network error/Timed out"....how to do my work!!!!Pay my bills on time ($300), for this kind of service....
Sick n tired off their antics!!!

]]> Tue, 8 Jul 2014 01:31:32 UTC 17589311 MR Tan Winson [Signature #50] https://www.gopetition.com/signature/locate/17588483?utm_medium=rss Singtel is a blood sucker. Providing it's customers with cheap router which does not work. A WIFI Router with dual band but not an actual AC Router. What a CHEATER! SINGTEL IS A CHEATER!!

]]> Mon, 7 Jul 2014 10:10:40 UTC 17588483 Mr Liew Kian Peng [Signature #49] https://www.gopetition.com/signature/locate/17582981?utm_medium=rss I have recently been slapped with a S$500 bill for roaming charges after travelling in KOREA and CHINA with the Data Roaming set OFF. All they can do is ask me to pay $35 as a reduction on the charges for something I did not use. After 1 month of negotiation and numerous calls from their customer service . They claim that the Data Roaming can be over ride with 3 party applications. Starhub does not have this issue. So who can help to DISCIPLINE or take actions against SINGTEL. Nobody can !!! So somebody out there better look into this kind of cases for us poor consumers that we have to live with SINGTEL mistakes and poor service. Worse paying from our pockets for no reason

]]> Sun, 6 Jul 2014 11:53:42 UTC 17582981 mr al amin [Signature #48] https://www.gopetition.com/signature/locate/17553456?utm_medium=rss Mon, 30 Jun 2014 11:58:56 UTC 17553456 Ms Anonymous [Signature #47] https://www.gopetition.com/signature/locate/17502410?utm_medium=rss Singtel is not being a good telecommunications to their customers. Their service level is really poor. I'm using singtel's miotv and mobile line but has done transfer of ownership to my brother but I still receive the bills which singtel has already assigned to my brother. Are they retarded? Are they even doing their job? Is it only about the money? Up till now, they have yet to reply my complaint email. THEIR SERVICE SUCKS !! They just want to earn more money by having those korean stars or doing commercial !! what does that shows? $$$$$

]]> Tue, 17 Jun 2014 12:33:21 UTC 17502410 ENG TER LOON [Signature #46] https://www.gopetition.com/signature/locate/17373381?utm_medium=rss Singtel network failed me, customer service n technical officers unable to rectify the issue and informed me to bear with the poor network...
Such a letdown answer given by such established and trusted company.

]]> Mon, 26 May 2014 06:38:39 UTC 17373381 Mr. Anonymous [Signature #45] https://www.gopetition.com/signature/locate/17271077?utm_medium=rss May 2014: No connection or getting 9% of the committed 6MBPS speed during peak times - 9AM, 12PM, and 10PM. The Tech Support is unable to troubleshoot and takes readings at the non-peak hours to show the service works.

]]> Sat, 10 May 2014 11:28:20 UTC 17271077 MR Anonymous [Signature #44] https://www.gopetition.com/signature/locate/17258123?utm_medium=rss Singtel engages too many sub contractors and have terrible communication breakdown internally.

]]> Wed, 7 May 2014 11:09:40 UTC 17258123 Mr Tay Leong Hou [Signature #43] https://www.gopetition.com/signature/locate/16749228?utm_medium=rss Seriously wrong with this ISP. Promise but do not deliver, worst connection in the whole world with 8000 frequent ping at night

]]> Fri, 7 Feb 2014 09:21:49 UTC 16749228 Mr Ian Ali Ian Ali [Signature #42] https://www.gopetition.com/signature/locate/16736757?utm_medium=rss Wed, 5 Feb 2014 11:09:05 UTC 16736757 Jane Seetoh [Signature #41] https://www.gopetition.com/signature/locate/16636026?utm_medium=rss Singtel's service has been failing tremendously.
It has failed to cover all aspects when an existing customer switched plans package (Mio TV/Digital Line/Analog Line). We were out of using the digital home line for two weeks, no fax line being connected for 3 weeks, and constant drop of mobile connection in the house for more than 3 years.
Even better, my mobile subscription was terminated by mistake, causing me out of reach for one day.
No fair compensation was provided by Singtel for the inconvenience, mental stress, money (lots of overseas calls to made) and long hours speaking to the Singtel customer support.
I sincerely hope IDA will review Singtel's standard. It's really a pity for a big singapore telecommunication brand putting Singapore to shame.

]]> Thu, 16 Jan 2014 06:01:40 UTC 16636026 Dr Tony Ng [Signature #40] https://www.gopetition.com/signature/locate/16530957?utm_medium=rss Requested Singtel by phone to send me a new form to change payment from an old to a new Amex card. Wanted to complete form and return a scanned copy by email, which they won't accept. They can only accept FAX copy. I therefore ask them to FAX to me in the office, but they can't send FAX, can only send email. Looks like they only want all conveniences for themselves, and do not care about inconveniencing the customer. GREAT Customer Service, Singtel !!!

]]> Mon, 6 Jan 2014 12:21:14 UTC 16530957 Dr Tony Ng [Signature #39] https://www.gopetition.com/signature/locate/16530932?utm_medium=rss Singtel will email me a new form to activate my GIRO. I wanted to complete the form and return a scan copy by email, which they won't accept. They can only accept FAX copy. I therefore ask them to FAX to me in the office, they can't send FAX, can only send email. They want all conveniences for themselves, but do not mind inconveniencing the customer. GREAT Customer Service, Singtel !!!

]]> Mon, 6 Jan 2014 12:14:46 UTC 16530932 Mr Andrew Tang [Signature #38] https://www.gopetition.com/signature/locate/16502509?utm_medium=rss Thu, 2 Jan 2014 08:57:40 UTC 16502509 Ms Jean Toh [Signature #37] https://www.gopetition.com/signature/locate/16317082?utm_medium=rss The 1200 characters comment limit is not enough for me to list all the grievances i suffered with Singtel, including counterfeit iphone and all the horribly irresponsible billing experiences and wrong instructions etc. Just an example, on Monday, i went to Singpost on Singtel instuction to return miotv, was asked to go to helloshop to get some information by Singpost after queuing up for so long, went back to Singpost, was asked to go back to helloshop by Singpost cos Singtel system doesn't allow the return from Singpost for my account although i went on Singtel instruction. Then while waiting for queue number at helloshop, i called Singtel hotline only to be told that particular helloshop cannot accept miotv when all i did was follow instruction to return a miotv i never signed up for and didn;t want in the first place but was told to just take it as it was free. And i was never informed that i had to return the miotv in the first place. There are more ludicrous example i can share. I think the problem lies with their management and internal process. It is a unbelievable and horrible company and i have no words to describle how amazingly appalled i am by this company ethics.

]]> Tue, 26 Nov 2013 11:21:11 UTC 16317082 Jean Chen [Signature #36] https://www.gopetition.com/signature/locate/16118226?utm_medium=rss Sat, 9 Nov 2013 07:01:58 UTC 16118226 Phil Tinn [Signature #35] https://www.gopetition.com/signature/locate/16118221?utm_medium=rss Sat, 9 Nov 2013 07:00:25 UTC 16118221