The buses are seemingly never on time, both early and sometimes up to 20 minutes late. I have had drivers that I've signalled regardless of being at one of the 'set stops' drive RIGHT PAST ME, whilst looking me in the eye on more than one occasion leaving me with the only option of having to spend £10 on getting a taxi home. The 'set routes' for this service seem to change on a whim and do not notify the passengers at all.

I have tried to contact someone over these concerns and have been told to call x, y and z only to end up back at x again. I'm utterly lost at how on earth they expect people who cannot drive themselves to get to work using this method of transport. A complete joke on all accounts.