- Target:
- Chicago Transit Authority
- Region:
- United States of America
- Website:
- www.chicagotribune.com
According to Chicagotribune.com, long list of convenience fees and other unexpected charges awaits CTA and Pace Ventra fare-card customers who sign up for an optional prepaid debit card account, a Tribune analysis of the more than 1,000-page CTA contract reveals.
• Ventra debit customers will pay a $2 fee if a paper copy of transaction is requested. Disputing the charges card owners are subject to a $10-per hour account research fee. $2 fee for operator assisted telephone inquiry.
• There will be a $5 a month "dormancy fee" to be charged to Ventra transit-fare accounts that are inactive for 18 months. Also, $2 a month after 18 months if no retail purchases or money transfers into the account are made.
• $2.95 "Reload on Internet" fee each time they add money to the retail side of Ventra cards using a personal credit card.
• Use your Ventra debit account to withdraw cash at an ATM? $1.50 service fee.
• "Balance Refund Fee" $6.00.
• Rail riders can continue to pay $2.25 instead of $3 if they buy a Ventra card. The Ventra card costs $5, however. The $5 is credited toward future transit fares if the card owner registers it within 90 days of purchase.
We, the undersigned, call on Chicago Transit Authority to stop gauging people's pockets through predatory practices which is what the new Ventra card will do.
CTA needs to renegotiate Ventra card contract.
You can further help this campaign by sponsoring it
The Ventra Card Not Fair petition to Chicago Transit Authority was written by Fare Is Not Fair and is in the category Local Government at GoPetition.